Delivery Options
DELIVERY
We are delight to announce that we are now offering next day delivery for only £5.99! Ensure you place your order before 1pm to guarantee same day despatch and for your order to arrive next day. Unfortunately, we are unable to offer next day delivery on pre-order items. All items in your basket must be in stock to be eligible.
How much does delivery cost?
It depends on where you live, the option you choose, and in some cases the weight of your order. The postage (shipping) options and costs will be clearly displayed on the checkout page once you've entered your address. The table below summarises the key points:
| Country | Cost | Expected delivery |
|---|---|---|
| UK Standard | £3.50 for orders of less than £30. Free for orders over £30 | 2-5 working days (untracked - Royal Mail) (tracked - Evri) |
| UK Express | £5.99 for all orders with in stock items | 1-2 working days (Evri) |
| Ireland | €5.99 for orders up to €39.99. Free for orders over €40 | 7-9 working days (untracked - Royal Mail) (tracked - Evri) |
| Austria, Belgium, Germany, France, Netherlands | €6.99 for orders up to €39.99. Free for orders over €40 | 5-7 working days (untracked - Royal Mail) (tracked - Evri) |
| Italy, Spain & Portugal | €9.99 for orders up to €49.99. Free for orders over €50 | 7-9 working days (untracked - Royal Mail) (tracked - Evri) |
| Finland, Denmark, Sweden | €12.99 for orders up to €39.99. Free for orders over €40 | 6-9 working days (untracked - Royal Mail) (tracked - Evri) |
| Canada | Price dependent upon weight for orders up to $99.99. Free for orders over $100 | 11-12 working days (untracked - Royal Mail) (tracked - Evri) |
| Australia | Price dependent upon weight for orders up to $124.99. Free for orders over $125 | 11-12 working days (untracked - Royal Mail) (tracked - Evri) |
| Rest of Europe | Price dependent upon weight | 10-14 working days |
| USA | Price dependent upon weight For better shipping rates including FREE delivery options head to CraftStash.us |
7-9 working days |
| Rest of World | Price dependent upon weight | 12-14 working days |
Depending on the size and weight of your order, we will send it using either Evri (the new name for Hermes) or Royal Mail. Please note that the delivery times shown are expected, but not guaranteed.
International delivery
We currently deliver to the UK, Europe, the United States of America, Canada, Australia, New Zealand and South Africa. We’re adding more countries to our shipping destinations all of the time so watch out, if we’re not shipping to you currently, we will be soon. If you're shopping from the US, we recommend you head over to CraftStash.us for the best shipping rates plus FREE delivery options.
Please note that since we're based in the UK, some of our prices are stated in British pounds and include VAT (sales tax) at the current UK rate. EU customers will have the tax updated to the rate of their country once country is entered at the checkout. you may some some pricing changes at this time.
Since Brexit, some orders take a little longer to clear through customs than they previously did. Some countries are also applying additional levies on packages which is out of our control and the charges applied is determined by each country. We are working hard to alleviate these issues for our customers.
All customs duties paid on European delivery
We are pleased to offer an improved service to our EU customers. The price you pay at the checkout includes your own country's tax rate, negating the need to pay duty on your order's arrival into your country. This allows us to offer you a faster service to get you crafting even sooner!